CUSTOMER SUPPORT

Here For You

 

We're committed to supporting our clients—every step of the way. Whether you're integrating our AI platform, troubleshooting data inputs, or need clarification on diagnostic outputs, our expert support team is here to assist you with fast, reliable solutions.

How Can We Help?

 
Get help with setup, integration, performance, and system compatibility.
Understand and apply AI insights with confidence and clinical experts.
Request a demo or learn more about our AI-powered solutions.

New User Support

 

User Onboarding & Training

New to our platform? Our onboarding program helps clinical and technical teams get started quickly and confidently. From initial setup to advanced workflows, we provide guided training, live walkthroughs, and best practices to ensure you're up and running with ease. What we offer:

  • Personalized onboarding sessions
  • Role-based training for clinical and IT staff
  • Ongoing support during your first 90 days
 

Resources

 

User Documentation

Access detailed manuals to navigate and optimize our platform.

Integration FAQs

Find answers to common setup and integration questions.

Training Webinars & Tutorials

Join live or use our tools effectively with guided sessions.

Submit a Support Ticket

Need specific help? Submit an issue and we'll get back to you promptly.

Security & Compliance

 
 

Data Privacy & Compliance Support

We prioritize patient safety and data integrity. Our team provides guidance on compliance with HIPAA, GDPR, and other relevant data protection regulations. We also assist in configuring your environment to meet institutional and legal standards for secure AI deployment. Support includes:

  • Guidance on regulatory compliance
  • Secure deployment best practices
  • Documentation for audits and approvals
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Contact Info

801, Dosti Pinnacle,Road No. 22,
Wagle Industrial Estate, Thane (West),
Maharashtra, India 400604
Email: info@airamatrix.com

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